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  • Where do you ship to?

    We ship to the UAE, Qatar and Kuwait.

  • Do you offer free shipping?

    UAE & Qatar
    When ordering over 200 AED/QAR, shipping is free. Below this amount, we charge 30 AED/QAR shipping fees.

    When ordering over 20 KWD, shipping is free. Below this amount, we charge 2.58 KWD shipping fees.

  • What is your delivery time?

    All items are sent from Turkey. Expected delivery time is 15-20 days.

  • How can I check the status of my order?

    All items are sent from Turkey, with a delivery time of 15-20 days.

    As soon as your order leaves our warehouse, you will get an email with updated delivery information.

    Members can always find their order’s status by navigating to My Orders.

    In case of any furher questions, just contact us on WhatsApp.

  • What if I'm not home upon delivery?

    In this case, there will be another delivery attempt within 2 days.

  • Will I need to pay any VAT?

    No, all our prices are including VAT.

  • My order is late and I’m still waiting. What should I do?

    If your order is going to be late, we will inform you beforehand. And you can always contact us directly on WhatsApp with any further questions.

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